Questions,
clearly answered.

Not yet. The current catalog is a development preview used to test navigation, product comparison and page structure. Ordering will open only after real inventory, product specifications, payment methods and delivery estimates are verified.

No. Preview pages are clearly labeled. Final listings will use verified product photography, measurements, materials, package contents, country-of-origin information and product-specific safety guidance.

Join the email list in the footer for production and launch updates. We will not announce a sale date until inventory and checkout are ready.

We plan to sell globally, with initial operational focus on the United States and South Korea. Available destinations will be confirmed at checkout.

Start with the effect: Natural, Lifted, Wispy or Glam. The homepage Lash Finder can suggest a preview profile. Final recommendations will also consider product format, length, band, eye-shape balance and application experience.

Yes. Final pages will include fit guidance for common goals such as outward lift, rounded emphasis and lightweight definition. Eye shape varies from person to person, so guidance will be descriptive rather than a guarantee.

Material claims will be published per SKU only after supplier documents and finished products are reviewed. We will not label a product vegan, cruelty-free, latex-free or hypoallergenic without appropriate support.

The preview catalog explores strip, cluster and magnetic concepts. The final assortment may change after testing. Each live product page will state whether adhesive, a liner or an applicator is required.

Some finished styles may be easier for new users than others. The final page will show an application difficulty profile and step-by-step instructions for that exact product.

Reuse depends on the finished construction, adhesive method, removal and care. We will publish a reuse statement only after testing; no single number will be applied to every product.

Eye-area products can cause irritation for some people. Review the finished ingredient and warning information, follow the instructions, avoid direct eye contact and stop use if irritation occurs. Contact a qualified healthcare professional if you have a medical concern.

Remove gently without pulling natural lashes, do not share eye-area products, and use the storage and cleaning method supplied with the finished item. Instructions will vary by adhesive and product format.

PayPal is planned. Additional approved card and local payment methods will appear at checkout when ordering opens. We will not advertise a payment method before it is active.

Contact us immediately with the order number. Warehouse processing may begin quickly, so changes and cancellations cannot be guaranteed after fulfillment starts.

Unless a promotion explicitly states otherwise, one discount code may be used per order. The checkout will show whether a code is valid.

No. Do not send passwords, complete payment-card information or identity documents through the contact form or email.

The goal is to dispatch verified in-stock orders within one business day after local fulfillment becomes active. Weekends, holidays, address problems and peak periods can take longer. The order-specific estimate takes priority.

Planned estimates after dispatch are approximately 2–5 business days in the United States and 1–3 business days in South Korea. Remote locations and carrier disruptions can extend delivery.

For change-of-mind returns, eye-area products must be unopened, unused, sealed and in original packaging. The current plan is to request a return within 7 days of delivery where a longer mandatory consumer period does not apply.

Email us promptly with the order number, a description and clear photos of the item and shipping package. These cases are handled separately from change-of-mind returns.

Applicable charges and whether they are prepaid or collected on delivery will be shown at checkout where possible. International customers are responsible for import charges unless checkout explicitly says they are included.